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Terms and Conditions

Purchasing is regulated by the Italian law and in particular by Legislative Decree n September 6th, 2005. 206(Consumers Code)and the Decree n. 185/99(implementation of Directive 97/7/EC on the protection of consumers in respect of distance contracts). The protection of confidentiality of personal data is guaranteed under the law of Decree No. 196 of June 30th, 2003(Consolidated Law on confidentiality of data).Confirming the order on the website, the Customer confirms that he/she ha read and accepted the terms of sale, authorizing Campisi Salvatore srl to charge the full amount indicated, inclusive of shipping fees.

HOW TO PURCHASE

Upon confirmation of order, the Customer purchases the products as described in the relevant tabs at the price stated on the website, in addition to taxes and contributions for postage as shown at the time of purchase.

The unit cost of each product ordered is summed, the total cost of the order and related shipping costs. After completing the purchase, the customer will receive an e-mail indicating the date, the essential characteristics of the goods, an indication of the price, terms of payment, delivery costs, and the return and refund procedure.

Campisi Salvatore srl accepts orders considering quantities in stock, therefore order acceptance is subject to effective stock availability of the products.

 

METHOD OF PAYMENT

Payment method for the purchased products and the shipping fees are paid by the customer at the time of order confirmation.

Methods of payment accepted are:

- PAYPAL- if you already have an account with PayPal you can make payment quickly and comfortably.

-CREDIT CARD - through the PayPal secure payment system.

-ADVANCED BANK TRANSFER-

CAMPISI SALVATORE SRL - BANK CREDIT COOP PACHINO - IBAN IT50Q087138400000000409468 - SWIFT: ICRAITRRJT0(ZERO) - For international payment.

- C.O.D.-(cash on delivery)the courier accepts only cash payments, cheques are not accepted unless previous agreement, C.O.D. payment includes an additional fee that will be indicated during the checkout process.

If the Customer decides to pay online with a credit card, there are no extra fees and has no risk whasoever. In fact, the credit card data are encrypted during transmission and are managed directly by the trusted payment platform: we do not see them pass and are not stored anywhere.

 

TERMS OF DELIVERY

Campisi Salvatore srl delivers the goods as specified in the shpping option chosen by the Customer at time of purchase.

Delivery times are approximate and are in no way binding by Campisi Salvatore srl; they may vary in consideration of the order made (ex: availability of the product) or for other reasons depending on the couriers.

Upon delivery, the Customer is required to verify that the parcel is not damaged or wet and that it corresponds to the descrition in the accompanied document. In the eventuality that the products delivered result different than the ordered products, the Customer may apply for a refund as required by the condistions of sale.

 

EXPRESS SHIPPING (ALL EU COUNTRIES)

after the first attempt of delivery to the address provided by the Customer on confirming of order at www.campisiconserve.it, if the recipient is not present, the courier will inform the Customer by means of a writtennotice deposided in the mailbox, that the deliver has not occurred. The Customer may then contact the Courier, arranging a second delivery date, the second delivery may also take place at a different address from the one indicated in the oerder with additional shipping costs. If with 7 days from the first delivery attempt the Customer fails to contact the Courier, the order will be canceled and the Customer will be refunded the cost of the products - storing, shipping and return costs are not in any way refundable.

 

STANDARD SHIPPING(ONLY ITALY)

The courier will make two attempts to deliver the product to the address provided by the Customer on confirmation of order at www.campisiconserve.it. After the second attempt of delivery, the Courier may call the Customer at the telephone number provided in the order, to arrange the date of delivery. If the Customer fails to be present at the third attempt of delivery as agreed with the Courier, the order will be canceled and the Customer will be refunded the cost of the products-storing, shipping and return costare are in no way refundable.

 

PRODUCT WARRANTY

On the products purchased by the customer applies the manufacturer's warranty and as required by the current legislation.

These guarantees apply to products that present lack of conformity not visible at the time of purchase, provided that the product isused properly and with due dilgence and that is in respect of its destination and use, compliance with the various operating rules therein.

 

RETURN AND REFUND POLICY

The Customer has the right to terminate the contract without any penalty and without specifying the reason, with 10 days of delivery of goods.

Return instructions:

-Customer must communicate the intention of return via email to [email protected] within 10 days of delivery of goods.

-Always within 10 days of delivery of goods, the Customer sends the goods by mail or courier to:

Campisi Salvatore srl

C/da Lettiera snc

96018 Pachino sr

-The goods must arrive intact and packaging should also be returned with original packaging, the package must contain a precis indication of the sender(name,address, email address of the Customer) and the numer of order.

-The shipping costa are not refundable under any circumstances

-The Customer is reponsible for the loss or deterioration of the goods returned.

Campisi Salvatore srl will refund the amount paid for the purchase of tproducts within 30 days from the return date requested by the Customer. The refunded amont does not include shipping costs for the delivery and return of products.

 

CUSTOMER SERVICE

For any further information, the Customer may contact Customer Service by sending and email to : [email protected]

JURISDICITON

This contract is governed by Italian law.

The court of jurisdicition to settle any disputes is that of Siracusa