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Terms and Conditions

Purchases are governed by current Italian legislation and in particular by Legislative Decree 6 September 2005 n. 206 (Consumer Code) and by Legislative Decree 185/99 (implementation of Directive 97/7 / EC on the protection of consumers in the field of distance contracts). The protection of the confidentiality of personal data is guaranteed on the basis of the legislation referred to in Legislative Decree no. 196 of 30 June 2003 (Consolidated Law on data confidentiality). By confirming the order on the site, the Customer confirms that he has read and accepted  these conditions of sale, authorizing Campisi Salvatore s.r.l. to charge him the total amount indicated, including the contribution for shipping costs.

HOW TO PURCHASE

At the time of the order confirmation, the customer purchases the products as described in the relevant data sheets, at the price indicated on the website, in addition to taxes and the contribution for shipping costs as displayed at the time of purchase.

The customer is informed on the unit cost of each product ordered, the total cost in case of purchase of multiple products and the relative shipping costs. After completing the purchase, the Customer will receive an email indicating the date, the essential characteristics of the goods, the indication of the price, the method of payment, the delivery costs, and the methods of annulment.

Campisi Salvatore s.r.l. accepts orders within the limits of the quantities in stock, therefore order acceptance is subject to the actual availability of the products in stock

RETURNS AND REFUNDS

The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 days of receipt of the products.

How to exercise the returnl:

- the Customer must communicate the return via email to [email protected] within 10 days of receipt of the products

- always within 10 days of receipt of the products, the customer sends the goods by postal service or courier to:

Campisi Salvatore s.r.l.

c /o from Lettiera snc

96018 Pachino- Marzamemi (SR)

- the returned goods must be received intact and the original packaging / packaging of the products must also be returned; the package must bear a precise indication of the sender (name, address, e-mail address of the customer) and the order number.

- Shipping costs are charged to the customer and are not refundable in any case

- the responsibility for the loss or deterioration of the returned goods remains entirely with the Customer.

Campisi Salvatore s.r.l. will refund the amount paid for the purchase of the products within 30 days from the date on which it became aware of the Customer's exercise of the right of withdrawal. The refunded amount does not include transport costs incurred for the delivery and return of the products.

WARRANTY ON PRODUCTS

Products purchased by the Customer are covered by the manufacturer's warranty and assistance, as required by current legislation.

These warranties will apply to products that present lack of conformity and / or malfunctions not detectable at the time of purchase, provided that the product itself is used correctly and with due diligence and that is in compliance with its destination and as provided in any technical documentation. , in compliance with the various operating rules indicated therein.

ASSISTANCE SERVICE

For any information, the Customer can contact the Assistance Service by sending an email to the address: [email protected]

JURISDICTION

This contract is regulated by the Italian law.

The competent court to settle any civil disputes is that of Syracuse.

 

STANDARD SHIPPING ITALY

Delivery methods:

* Delivery by express courier on board the truck.

* Delivery is made by express courier

* There is no delivery to the floor or by appointment

. * Delivery takes place at the following times: from 9.00 to 18.00, on weekdays and without notice.

* The courier makes up to two delivery attempts, every day except Saturdays, Sundays and holidays.

Upon receipt of the package: Please check the condition of the package. Any external damage or the mismatch in the number of packages must be immediately reported to the courier making the delivery, adding the words "collection with reserve for damaged package", or "collection with reserve for open package" or "collection with reserve for packages missing "on the accompanying document.

The goods travel with packaging made directly by the manufacturer in custom Campisi boxes with personalized adhesive tape. In no case are other closing materials used.

The Courier in charge of delivery will make two attempts to deliver the product, to the address indicated by the Customer in the order on Campisi Conserve; after the second delivery attempt, the Courier may call the Customer at the telephone number indicated in the order, to agree on the delivery date; if the customer is not present at the third delivery attempt agreed with the courier, the order will be canceled and the customer will be refunded the cost of the product, net of storage and return costs.

SHIPPING AND HANDLING ITALY

The shipping costs for prepayment by bank transfer or credit card are:

from 0.5 to 10 kg - € 10.00

from 11 - 25 kg - € 12.00

from 26-50 kg - € 23.0

from 51 - 60 kg - € 30.00

from 61 - 70 kg - € 37.00

For orders of at least 99 euros, maximum weight 25kg, shipping costs are free.

For orders of at least 200 Euros, shipping costs are free with no weight limit

The shipping costs for cash on delivery orders are:

from 0.5 to 10 kg - € 10.00 + € 5.00

from 11 - 25 kg - € 12.00 + € 5.00

from 26-50 kg - € 23.0 + € 5.00

from 51 - 60 kg - € 30.00 + € 5.00

from 61 - 70 kg - € 37.00 + € 5.00

For orders of at least 99 euros, maximum weight 25kg, shipping costs are free + 5.00 cash on delivery

For orders of at least 200 Euros + 5 Euros cash on delivery

 STANDARD SHIPPING EUROPE

Delivery methods:

Campisi Salvatore s.r.l. delivers the products with the methods and times indicated in the shipping option chosen by the Customer at the time of purchase.

Delivery times are indicative and are in no way binding for Campisi Conserve s.r.l. ; may vary in consideration of the order placed (for example product availability) or for other reasons dependent on the couriers in charge of shipping.

Upon delivery, the Customer is required to verify that the package is intact, not damaged or wet and corresponds to what is described in the accompanying document. In the event that there is no correspondence between the order and the delivery, the Customer may exercise the right of withdrawal as provided for by the conditions of sale.

 The shipping method:

* Delivery by express courier on board the truck.

* Delivery is made by express courier

* There is no delivery to the floor or by appointment

. * Delivery takes place at the following times: from 9.00 to 18.00, on weekdays and without notice.

* The courier makes up to two delivery attempts, every day except Saturdays, Sundays and holidays.

 Upon receipt of the package: Please check the condition of the package. Any external damage or the mismatch in the number of packages must be immediately reported to the courier making the delivery, adding the words "collection with reserve for damaged package", or "collection with reserve for open package" or "collection with reserve for packages missing "on the accompanying document.

The goods travel with packaging made directly by the manufacturer in custom Campisi boxes with personalized adhesive tape. In no case are other closing materials used.

The Courier in charge of delivery will make two attempts to deliver the product, to the address indicated by the Customer in the order on Campisi Conserve; after the second delivery attempt, the Courier may call the Customer at the telephone number indicated in the order, to agree on the delivery date; if the customer is not present at the third delivery attempt agreed with the courier, the order will be canceled and the customer will be refunded the cost of the product, net of storage and return costs.

TERMS OF PAYMENT

The payment of the purchased products and the relative shipping costs is made by the customer at the time of the order confirmation.

Accepted payment methods are:

- PAYPAL, if you already have a Paypal account you can make the payment quickly and easily

- CREDIT CARD, through the Paypal secure payment system

- ADVANCED BANK TRANSFER - CAMPISI SALVATORE SRL - COOP DI PACHINO CREDIT BANK - IBAN IT75B0871384750000000409468

SWIFT: ICRAITRRJT0 (ZERO)

 

If the customer decides to pay online by credit card, he has no commissions and risks absolutely nothing. In fact, credit card data are encrypted during transmission and are managed directly by the payment platform we rely on: we do not even see them pass and they are not stored anywhere.

 SHIPPING AND HANDLING EUROPE

Shipping costs for prepayment by bank transfer or credit card depend on the weight of the goods you purchase. There are no options for free shipping.

For the following countries:

AUSTRIA-BELGIUM-BULGARIA-CROATIA-DENMARK-ESTONIA-FINLAND-FRANCE-GERMANY-GREECE-IRELAND-LATVIA-LITHUANIA-LUXEMBOURG-HOLLAND-POLAND-PORTUGAL-PRINCIPALITY OF MUNICH-UNITED KINGDOM-ROMANIAN SLOVAKIA-SLOVAKIA-SLOVAKIA-CZECH REPUBLIC SPAIN-SWEDEN-HUNGARY

 1-5 KG - € 18.00

6-10 KG - € 21.00

11-15 KG - € 25.00

16-20 KG– € 29.00

21-39 KG - € 34.00

40-49 KG - € 47.00

* For orders over 49 kg please contact customer service

For the following countries:

ANDORRA - LIECHTENSTEIN - NORWAY

1-5 KG - € 22.00

6-10 KG - € 26.00

11-15 KG - € 31.00

16-20 KG– € 36.00

21-39 KG - € 43.00

40-49 KG - € 57.00

* For orders over 49 kg please contact customer service

 N.B. FOR COUNTRIES NOT LISTED INCLUDING COUNTRIES OUTSIDE EUROPE, CONTACT CUSTOMER SERVICE FOR INFORMATION